Completion
Warranties
Collect, check, activate, index, and hand over product, installer, trade, supplier, and contractual warranty information.
How to execute this stage
Micro-stage control plan
Work through each applicable step in order. A hold point means pause the dependent decision or work until the stated evidence and authorised review are complete.
01Create a warranty schedule from the specification, contract, supplier terms, product manuals, and consultant/consent closeout listLevel 2 · Completion
TaskCheckHold pointEvidenceRecordNext actionSimple explanation
Create a warranty schedule from the specification, contract, supplier terms, product manuals, and consultant/consent closeout list.
Technical context
Coordinate this work against Product/location schedules, Specified warranty requirements, the current consent status, and the actual site condition. Confirm interfaces before releasing dependent work.
Why it matters: The main recorded risk is: Warranty not registered. A missed check can create rework, delay, hidden defects, an inspection failure, or a departure from approved project documents.
Prerequisites
- Product/location schedules is current, approved for the intended use, and available to the people doing the work.
- Specified warranty requirements and relevant product information have been checked.
- Access, responsibility, safety controls, preceding work and the warranty-document audit sequence are confirmed.
Checks
- Check the completed work against Product/location schedules and Specified warranty requirements.
- Check specifically for: Warranty not registered.
- Avoid this known mistake: Starting warranties without confirming the current documents and responsibility.
Evidence to save
- Wide, location-identifying and close-up photographs of the completed warranties work before it is concealed.
- Marked-up Product/location schedules or a precise drawing/detail reference.
- Warranty-document audit result, consultant record, trade QA record or written not-applicable reason.
Hold point
Do not cover, backfill, load, connect, certify or release the next activity until Warranty-document audit and the required project evidence are complete or the authorised reviewer confirms what may proceed.
Stop or escalate when
- Warranty not registered
- Starting warranties without confirming the current documents and responsibility
- The current drawing, approval, competent reviewer or required evidence cannot be confirmed.
Documents and records
- Product/location schedules
- Specified warranty requirements
- Current RFI/site-instruction/change record
- Inspection and evidence register
- Cost effect
- Rectification, reinspection, delay, damaged follow-on work, access loss and changed scope can increase the cost of warranties. Record the cause and obtain written pricing before approving a commercial change.
- Programme effect
- This activity controls the release of dependent work. Update the lookahead programme and notify affected trades if the hold point, information, inspection or evidence is not ready.
Next action
Confirm correct product, installer eligibility, registration, invoice, serial number, maintenance condition, start date, exclusions, and claim contact.
Applicability: Apply when this work package is included in the current project scope. Confirm project-specific consent, contract, design, site and authority requirements.
Use the current consented/issued project documents and competent site review. BuildPath does not approve work.
02Confirm correct product, installer eligibility, registration, invoice, serial number, maintenance condition, start date, exclusions, and claim contactLevel 2 · Completion
TaskCheckHold pointEvidenceRecordNext actionSimple explanation
Confirm correct product, installer eligibility, registration, invoice, serial number, maintenance condition, start date, exclusions, and claim contact.
Technical context
Coordinate this work against As-built drawings, Manufacturer warranty terms, the current consent status, and the actual site condition. Confirm interfaces before releasing dependent work.
Why it matters: The main recorded risk is: Wrong installer. A missed check can create rework, delay, hidden defects, an inspection failure, or a departure from approved project documents.
Prerequisites
- As-built drawings is current, approved for the intended use, and available to the people doing the work.
- Manufacturer warranty terms and relevant product information have been checked.
- Access, responsibility, safety controls, preceding work and the product/serial verification sequence are confirmed.
Checks
- Check the completed work against As-built drawings and Manufacturer warranty terms.
- Check specifically for: Wrong installer.
- Avoid this known mistake: Relying on a verbal answer without recording the source, decision, owner, and due date.
Evidence to save
- Wide, location-identifying and close-up photographs of the completed warranties work before it is concealed.
- Marked-up As-built drawings or a precise drawing/detail reference.
- Product/serial verification result, consultant record, trade QA record or written not-applicable reason.
Hold point
Do not cover, backfill, load, connect, certify or release the next activity until Product/serial verification and the required project evidence are complete or the authorised reviewer confirms what may proceed.
Stop or escalate when
- Wrong installer
- Relying on a verbal answer without recording the source, decision, owner, and due date
- The current drawing, approval, competent reviewer or required evidence cannot be confirmed.
Documents and records
- As-built drawings
- Manufacturer warranty terms
- Current RFI/site-instruction/change record
- Inspection and evidence register
- Cost effect
- Rectification, reinspection, delay, damaged follow-on work, access loss and changed scope can increase the cost of warranties. Record the cause and obtain written pricing before approving a commercial change.
- Programme effect
- This activity controls the release of dependent work. Update the lookahead programme and notify affected trades if the hold point, information, inspection or evidence is not ready.
Next action
Link each warranty to its manual, location, colour/product schedule, completion evidence, and owner maintenance obligation.
Applicability: Apply when this work package is included in the current project scope. Confirm project-specific consent, contract, design, site and authority requirements.
Use the current consented/issued project documents and competent site review. BuildPath does not approve work.
03Link each warranty to its manual, location, colour/product schedule, completion evidence, and owner maintenance obligationLevel 2 · Completion
TaskCheckHold pointEvidenceRecordNext actionSimple explanation
Link each warranty to its manual, location, colour/product schedule, completion evidence, and owner maintenance obligation.
Technical context
Coordinate this work against Finishes schedule, Contract handover requirements, the current consent status, and the actual site condition. Confirm interfaces before releasing dependent work.
Why it matters: The main recorded risk is: Maintenance condition not explained. A missed check can create rework, delay, hidden defects, an inspection failure, or a departure from approved project documents.
Prerequisites
- Finishes schedule is current, approved for the intended use, and available to the people doing the work.
- Contract handover requirements and relevant product information have been checked.
- Access, responsibility, safety controls, preceding work and the client handover review sequence are confirmed.
Checks
- Check the completed work against Finishes schedule and Contract handover requirements.
- Check specifically for: Maintenance condition not explained.
- Avoid this known mistake: Allowing the next activity to hide incomplete checks or missing evidence.
Evidence to save
- Wide, location-identifying and close-up photographs of the completed warranties work before it is concealed.
- Marked-up Finishes schedule or a precise drawing/detail reference.
- Client handover review result, consultant record, trade QA record or written not-applicable reason.
Hold point
Do not cover, backfill, load, connect, certify or release the next activity until Client handover review and the required project evidence are complete or the authorised reviewer confirms what may proceed.
Stop or escalate when
- Maintenance condition not explained
- Allowing the next activity to hide incomplete checks or missing evidence
- The current drawing, approval, competent reviewer or required evidence cannot be confirmed.
Documents and records
- Finishes schedule
- Contract handover requirements
- Current RFI/site-instruction/change record
- Inspection and evidence register
- Cost effect
- Rectification, reinspection, delay, damaged follow-on work, access loss and changed scope can increase the cost of warranties. Record the cause and obtain written pricing before approving a commercial change.
- Programme effect
- This activity controls the release of dependent work. Update the lookahead programme and notify affected trades if the hold point, information, inspection or evidence is not ready.
Next action
Close the warranties stage, link its evidence, resolve outstanding defects and release only the next applicable stage.
Applicability: Apply when this work package is included in the current project scope. Confirm project-specific consent, contract, design, site and authority requirements.
Use the current consented/issued project documents and competent site review. BuildPath does not approve work.
Trade-to-trade control
Interfaces and release gates
Use the actual consented design, specification and authorised reviewers. These controls help expose gaps; they do not approve work.
Trade completion, inspection and handover evidence
Prerequisites
- • Trade defects and outstanding tests are visible in the registers
- • Consent/contract/authority deliverables have named owners
- • The current drawing, variation and product records are reconciled
Interface checks
- • A reported completion is not treated as verified without evidence
- • Failed inspections and defects link to corrective work and re-check
- • Handover/CCC files identify missing, submitted, accepted and not-applicable items separately
Evidence before release
- • Closed inspection and defect records
- • As-builts, certificates, warranties and Records of Work
- • Dated handover/CCC index with source and review status
Next team: Owner, facilities/maintenance contact or defects team
Open the related Workspace control →What happens in this stage
- Create a warranty schedule from the specification, contract, supplier terms, product manuals, and consultant/consent closeout list.
- Confirm correct product, installer eligibility, registration, invoice, serial number, maintenance condition, start date, exclusions, and claim contact.
- Link each warranty to its manual, location, colour/product schedule, completion evidence, and owner maintenance obligation.
Before work starts
- Confirm the latest issued-for-construction and consented documents for warranties are on site, including Product/location schedules.
- Check Specified warranty requirements, approved product data, RFIs, minor variations, and amendment status before work starts.
- Confirm the subcontractor understands the scope, hold points, access, protection requirements, H&S controls, and quality evidence required.
- Check the programme sequence so this stage does not start before earlier work, inspections, testing, or concealed-work photos are complete.
- Confirm materials delivered to site match the specification, are dry/undamaged, and are stored according to manufacturer instructions.
During the work
- Walk the work face early, mid-shift, and before close-up. Compare actual work with the consented drawings, specification, and manufacturer details.
- Check set-out, levels, falls, clearances, penetrations, fixings, bracing, waterproofing, or protection points that will be difficult to see later.
- Ask trades to show their own quality checks rather than only saying the work is complete.
- Keep weather, site condition, delivery, delay, inspection, RFI, variation, and safety notes in the daily report.
- Photograph any work before it is covered, backfilled, lined, clad, tiled, painted, or otherwise hidden.
After the work
- Complete a close-out walk with the subcontractor and mark defects immediately while access is still available.
- Confirm required inspection bookings, council results, producer statements, LBP Records of Work, warranties, test certificates, or installer declarations are obtained.
- Update as-built notes where service routes, drainage, fixings, penetrations, or dimensions differ from the design.
- Confirm the area is protected from weather, other trades, impact damage, contamination, or premature loading.
- Update the lookahead programme and tell affected trades what is ready, what is blocked, and what must not be covered.
Common problems and step-by-step solutions
Warranties information is incomplete or conflicting
- 1Stop the affected warranties activity if continuing could hide defective work, create unsafe work, or move away from the consented design.
- 2Photograph the condition from wide, medium, and close-up angles. Include a tape, level, datum mark, gridline, or drawing reference where useful.
- 3Check the latest consented architectural, structural, civil, services, and specification documents before giving an instruction.
- 4Ask the subcontractor to explain the cause, proposed fix, timing impact, and whether the fix changes consented work.
- 5Escalate to the builder/project manager, designer, engineer, council inspector, or client when the fix affects structure, weathertightness, drainage, H1, fire/safety, cost, programme, or consent.
- 6Record the decision, responsible person, drawing/RFI/variation reference, photos, and follow-up inspection in the daily report.
Warranties is not ready when the programme requires it
- 1Stop the affected warranties activity if continuing could hide defective work, create unsafe work, or move away from the consented design.
- 2Photograph the condition from wide, medium, and close-up angles. Include a tape, level, datum mark, gridline, or drawing reference where useful.
- 3Check the latest consented architectural, structural, civil, services, and specification documents before giving an instruction.
- 4Ask the subcontractor to explain the cause, proposed fix, timing impact, and whether the fix changes consented work.
- 5Escalate to the builder/project manager, designer, engineer, council inspector, or client when the fix affects structure, weathertightness, drainage, H1, fire/safety, cost, programme, or consent.
- 6Record the decision, responsible person, drawing/RFI/variation reference, photos, and follow-up inspection in the daily report.
Warranties evidence or approval cannot be located
- 1Stop the affected warranties activity if continuing could hide defective work, create unsafe work, or move away from the consented design.
- 2Photograph the condition from wide, medium, and close-up angles. Include a tape, level, datum mark, gridline, or drawing reference where useful.
- 3Check the latest consented architectural, structural, civil, services, and specification documents before giving an instruction.
- 4Ask the subcontractor to explain the cause, proposed fix, timing impact, and whether the fix changes consented work.
- 5Escalate to the builder/project manager, designer, engineer, council inspector, or client when the fix affects structure, weathertightness, drainage, H1, fire/safety, cost, programme, or consent.
- 6Record the decision, responsible person, drawing/RFI/variation reference, photos, and follow-up inspection in the daily report.
Verification
Source / where to check
Use current official information and the controlled documents for the actual project.
Use the exact current installation manual, warranty requirements, BRANZ/Appraisal information where applicable, and product data sheet for the product on site.
The issued consent drawings, stamped specifications, engineering drawings, RFIs, minor variations, and amendments control the specific project.
Insufficient data to verify — confirm against the current consented drawings, specifications, Auckland Council requirements, Auckland Unitary Plan, NZ Building Code, relevant NZ Standard, consultant advice, manufacturer instructions, insurance broker, insurer, lender, lawyer, accountant or project contract.
The issued consent drawings, stamped specifications, engineering drawings, RFIs, minor variations, and amendments control the specific project.
Use the exact current installation manual, warranty requirements, BRANZ/Appraisal information where applicable, and product data sheet for the product on site.
Insufficient data to verify — confirm against the current consented drawings, specifications, Auckland Council requirements, Auckland Unitary Plan, NZ Building Code, relevant NZ Standard, consultant advice, manufacturer instructions, insurance broker, insurer, lender, lawyer, accountant or project contract.
Project-specific consented documents and professional advice override generic guidance.
Common inspections required
- Warranty-document audit
- Product/serial verification
- Client handover review
Common risks
- Warranty not registered
- Wrong installer
- Maintenance condition not explained
- Missing proof of purchase
Common mistakes
- Starting warranties without confirming the current documents and responsibility
- Relying on a verbal answer without recording the source, decision, owner, and due date
- Allowing the next activity to hide incomplete checks or missing evidence
Required documentation
- Latest consented drawings and specifications
- Relevant RFIs, site instructions, amendments, minor variations, and variation approvals
- Subcontractor scope, QA checklist, delivery dockets, product data, and installation records
- Inspection booking/result records and photos before cover-up
- Daily site report notes covering labour, weather, progress, delays, risks, and decisions
Photos or diagrams needed
- Wide photo showing where warranties is happening on the site
- Close-up photos of critical details, fixings, laps, seals, penetrations, clearances, levels, or falls
- Photo of product labels, batch numbers, delivery dockets, and installer marks where relevant
- Marked-up drawing or simple diagram showing any changed location, clash, defect, or agreed remedial detail
Construction manager checklist
- 1Scope, drawings, specification, product data, and latest revision confirmed
- 2Trade briefed on hold points, tolerances to verify, evidence required, and inspection sequence
- 3Access, storage, protection, temporary works, and safety controls in place
- 4Work checked against drawings during installation, not only at completion
- 5Photos and records captured before work is concealed
- 6Defects, RFIs, delays, and variations recorded with owner and due date
- 7Inspection/producer statement/warranty/Record of Work requirements tracked for CCC
Questions to ask the subcontractor
- Which drawing, detail, or manufacturer instruction are you working from?
- What needs to be checked before this is covered or handed to the next trade?
- What could stop you today: weather, access, materials, information, inspections, or other trades?
- Does anything on site differ from the drawings or specification?
- What evidence will you provide for the quality file and CCC file?
Red flags to stop work
- Work differs from consented drawings or specification and no approved variation/RFI exists
- A structural, weathertightness, waterproofing, drainage, fire/safety, or H1 detail is unclear
- The trade wants to cover work before inspection, testing, or photos are complete
- Specified materials are missing, substituted, damaged, wet, expired, or installed outside manufacturer instructions
- A safety control is missing for excavation, heights, plant movement, electrical work, asbestos, silica, or public protection
What to record in the daily report
- Exact location and quantity of work completed
- Trade headcount, company names, plant used, deliveries, and material batch/product details
- Weather, site conditions, delays, instructions received, RFIs raised, and inspections booked/passed/failed
- Photos taken before cover-up and any defects or non-conformances found
- Next-day lookahead, blockers, and who is responsible for each action
Use this in my project
Turn warranties into controlled action
Open the relevant workspace register, create the project-specific record, link the controlling documents and preserve evidence. The guide does not automatically approve or verify the action.